Values-led care
Compassion, dignity, and professionalism shape the way Petrichor works with people and partners.
About Petrichor
Learn more about Petrichor, the people we support, and the values that shape our approach to care, accommodation, and recruitment.
Compassion, dignity, and professionalism shape the way Petrichor works with people and partners.
The aim is to make information easier to understand and conversations easier to begin.
Who we are
Petrichor Healthcare Provisions Ltd is a CQC registered provider delivering personalised support for adults, young people, and children. Based in Leicester and expanding to Enfield and Walsall, we support everyone from birth to beyond 65.
Our strength lies in our people. Our leadership team brings combined professional experience spanning the NHS, local authorities, and independent health and social care organisations. That depth of knowledge is the foundation of Petrichor's culture of stability, safety, and progress.
"Together, we bring decades of collective knowledge in clinical governance, mental health nursing, public health, residential childcare, and community coordination."
Our statement of purpose
To deliver person centred care that protects dignity, promotes independence, and achieves measurable outcomes across every age and stage of life.
Our regulated activity is Personal Care — provided across supported living and domiciliary settings. We operate in accordance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, CQC's Key Lines of Enquiry (Safe, Effective, Caring, Responsive and Well-Led), and the NICE Quality Standards relevant to adult, children's, and community care.
Our core values
We care deeply about our service users and their families, showing kindness and empathy in everything we do.
We honour the dignity, privacy, and individuality of every person we serve.
We uphold honesty, transparency, and ethical practices in all our services.
We strive for the highest standards in care through ongoing training and continuous innovation.
We work collaboratively with clients, families, and healthcare professionals to deliver comprehensive care.
Previous partnerships
Our leadership team has contributed to successful hospital-discharge initiatives, reduced delayed transfers of care, and improved placement matching across boroughs.
Process and outcomes
We aim to respond to referrals within one working day. Our team assesses capacity, risk, and compatibility, ensuring transparent communication with commissioners and families.
We match each person to the most suitable property, staff team, and peer group. Compatibility checks reduce disruption and promote placement stability.
Smooth transitions through gradual introductions, structured handovers, and open collaboration between all agencies. Ongoing monitoring via daily reports and monthly reviews.
Safeguarding and quality
Enhanced DBS checks for all staff. Safer recruitment and vetting procedures. Ongoing safeguarding training. Clear reporting pathways. Close collaboration with local safeguarding boards and agencies.
CQC
ID: 1-11967557958Registered since August 2022Ofsted
URN: 2890073Registration in progress