Service suitability
Share the important details so the team can guide the conversation around needs, fit, and next steps.
Referral Support
Referral support with responsive communication and a clear route into the next conversation.
If you are exploring a placement or care enquiry, Petrichor can help you discuss needs, suitability, and practical next steps with our team.
Direct contact
Reach Petrichor quickly by phone or email when a referral decision needs timely support.
Respectful communication
Expect a calmer, more considered first conversation focused on practical support and clear information.
How to refer
A straightforward referral process with a clear response every time.
We accept referrals from local authority commissioning teams, social workers, care managers, NHS discharge teams, ICB commissioners, and families making private arrangements.
01
Contact us
Call 07521 480 254 or email services@petrichorltd.co.uk. For urgent out of hours placements call 07521 480 254. We confirm receipt the same working day.
02
Send referral information
Send the current care plan, risk assessments, placement history, medical history, and funding confirmation. We will tell you exactly what we need.
03
We assess and respond
We review the information and give you a clear yes or no within 48 hours of receiving a complete referral. If we cannot proceed we explain why.
04
Placement confirmed
We coordinate the move in, introduce the support team, and provide you with a named contact for the duration of the placement.
What to include in your referral
- Current social care assessment and care plan
- Risk assessments covering all identified risks
- Medical history and current medications
- Placement history and any previous placement breakdowns with context
- Funding arrangement and agreed weekly rate
- Name and contact details of the commissioning professional